Withdrawal Policy

The purpose of this policy is to explain the general process for requesting repayment of principal and to set realistic expectations regarding timing and operational conditions. It is meant to reduce misunderstanding, not create it.

This policy should be read together with the The Office — What We Are, In Plain Terms, Frequently Asked Questions, Terms of Service, the Risk Disclosure Statement, and the governing promissory note.

This Withdrawal Policy is a public explanatory document. It is not, by itself, the source of any Member's legal rights. The source of any actual rights and obligations is the applicable signed promissory note and related written documentation.

Where a Member's written agreement contains specific provisions regarding notice, timing, partial repayment, suspension conditions, or related procedures, those written provisions control.

The public materials indicate that Members may request repayment of principal and that the arrangement is not structured around a fixed long-term lock-up period in the ordinary sense.

At the same time, a repayment request should not be confused with a guarantee of immediate repayment in every circumstance. Repayment timing may depend on available liquidity, open positions, market conditions, and overall business circumstances at the time of the request.

A Member seeking repayment of principal should submit the request through the channel identified by The House of Kijana, typically by direct communication with Czar and, where requested, a written confirmation or withdrawal form.

A complete request should generally identify:

• the Member's name;
• the amount of principal requested for repayment;
• whether the request is full or partial;
• the preferred method of response; and
• any information reasonably needed to verify the request and process it accurately.

If additional confirmation is required for security, recordkeeping, or administrative purposes, that request should be handled before repayment is processed.

The public Documents Library describes the Withdrawal Policy as including standard processing timelines of 3–7 business days. In ordinary operating conditions, that should be treated as the expected target range for processing a properly submitted repayment request — not as an absolute guarantee.

The practical timeline may vary depending on the size of the request, the status of open positions, current liquidity, banking or transfer logistics, business-day timing, and other operational considerations.

The public Documents Library further states that processing may take up to 30 days during elevated activity. That language should be preserved and explained carefully.

Elevated activity may include one or more of the following:

• periods of unusual market volatility;
• unusually high levels of repayment requests;
• open positions that cannot prudently be closed immediately;
• operational delays affecting transfers or reconciliation; or
• other business conditions that materially affect liquidity or execution timing.

In such circumstances, the target should remain direct communication, clear status updates, and realistic timing rather than artificial assurances.

Liquidity is one of the central factors affecting repayment timing. Because accepted capital may be used in cryptocurrency trading operations, available cash on hand at the moment of request may not always equal the full amount requested for immediate repayment.

Where open positions need to be reduced, closed, or otherwise managed in order to generate liquidity, repayment timing may be extended. This is especially important during stressed or rapidly moving markets, where immediate liquidation may create additional losses or operational complications.

For that reason, this policy consistently states that repayment timing depends on liquidity, open positions, market conditions, and overall business circumstances.

A Member may request full repayment or, where permitted by the governing documents, a partial repayment of principal.

If a partial repayment is made, the remaining balance would ordinarily continue under the same governing documents unless otherwise modified in writing. The exact treatment of the remaining balance is governed by the applicable promissory note and any related written confirmation.

A core principle of the public site materials is direct communication. Where a repayment request is submitted, the process should include clear acknowledgment of receipt, reasonable updates where timing changes, and honest communication if liquidity or market conditions affect processing.

If repayment cannot be completed within the ordinary target range, that fact should be communicated directly rather than left unclear.

This policy does not reduce or eliminate the risks described elsewhere in the public document stack. Principal remains at risk. Promissory notes may be unsecured obligations. There are no guaranteed returns. There is no FDIC insurance, SIPC protection, or government guarantee.

Repayment timing may be affected by, without limitation:

• open trading positions;
• unusual market volatility;
• temporary liquidity constraints;
• clustering of multiple repayment requests;
• banking, transfer, or settlement delays;
• operational verification procedures;
• weekends, holidays, or non-business days; and
• other material business conditions.

The purpose of listing these factors is not to avoid responsibility, but to set realistic expectations about the practical conditions under which repayment requests are processed.

Repayment requests and completed repayments should be documented as part of the Member record. The public Documents Library references withdrawal confirmations and withdrawal request submissions in the private Member vault, which supports the expectation of documented recordkeeping around the process.

Where a repayment is completed, written confirmation of the amount, date, and effect on the Member's outstanding balance should be maintained.

This Withdrawal Policy is consistent with the broader standardized language used across the The House of Kijana document stack:

• the arrangement is a private, relationship-based lending arrangement;
• the specific terms of any actual arrangement are governed by the signed promissory note and related written documents;
• principal is at risk;
• there are no guaranteed returns; and
• repayment timing may depend on liquidity, open positions, market conditions, and overall business circumstances.

This document does not introduce looser or more casual language than the rest of the stack.

This page should be read together with the following related materials: